Can I try a hearing aid before I decide to purchase one?
Yes. We maintain a stock of high quality RIC, BTE, and modular instruments for just that purpose.
We offer no cost, or obligation (Beyond bringing them back, if you don’t want them, or paying for them, if you do.) trials for all our non-custom fittings. During this mutually agreed period, our patients can take their aids home, and wear them in the environments where they live, and are having the difficulties. This allows us time to fine tune, council, and make sure that our patients are comfortable with their buying decision, even before it’s cost them a penny.
Also, we will be happy to order any of the manufacturers we deal with particular models on request, for trial before purchase.
Excepting custom made products. All custom products are just that, they are custom made for that particular patient, and once made, are of no value to anyone else. Because of this, custom products are ordered on a CWO, or minimum 50% deposit basis only.
However, excepting for custom ear molds for RIC, or BTE hearing instruments, which are non-refundable, all custom made hearing aids do come with a full 30 day trial, from date of delivery, and may be returned for any reason within that thirty day trial period for a full refund, less two hundred dollars in professional, and fitting fees, and a five percent restocking fee.
Please refer to the thirty and sixty day return and exchange privileges, as outlined on our purchase agreement.